Governance & Accountability

Our strong governance practices and policies promote the long-term interests of our stakeholders, ensure that we operate sustainably and build public trust in our Company.

Interfor’s industry-leading governance practices are built on a framework of written policies and guidelines, which we update and enhance regularly. Our Management Information Circular provides detailed information on our governance policies and practices. 

The Corporate Governance, Responsibility & Nominating Committee of our Board is mandated to ensure that the Company develops and implements an effective approach to corporate governance. This includes oversight over corporate governance, corporate responsibility (including the Human Rights Policy) and Board composition. 

We have conducted an analysis of our supply chain to identify risks or concerns related to forced labor and child labor and published our findings in a report accessible here

Our Code of Conduct & Ethics (the Code) applies to Interfor’s directors, officers and employees. It highlights our core values and provides guidelines for acceptable behavior by requiring ethical business conduct, prohibiting bribery, regulating conflicts of interest, and restricting political donations. Compliance with the Code is a condition of employment for our employees and a condition of office in the case of our directors and officers. All directors, officers and salaried employees review and acknowledge the Code annually to increase personal accountability. 

Our Company has formal procedures for monitoring and maintaining compliance with our Code and related business ethics policies, including stringent controls over the movement of money, customer credit checks, and vendor due diligence. We comply with securities regulations related to internal controls over financial reporting and disclosure controls and procedures, which include an annual compliance audit and a requirement that our CEO and CFO assess and certify their effectiveness annually.  

We survey a random sample of employees annually to assess the effectiveness of our corporate policies and procedures. We invite input regarding the Company’s leadership and overall corporate integrity, and to inform shifts in our operations.  

Every year, we provide anti-fraud training and we conduct assessments of our fraud-risk and anti-bribery and corruption program, which are reported to the Audit Committee of our Board. Both the Code and the Company’s Whistleblower Policy protect those who in good faith raise a concern or report misconduct. 

We have a confidential whistleblower hotline to encourage employees, contractors, vendors and the general public to report any concerns. In 2024, 70 reports related to safety, the environment, human resources, and other matters were received through this hotline and other reporting avenues. All reports were investigated, and follow-up actions included addressing unsafe conditions, training and coaching, suspension, and termination. 

Interfor is a publicly listed company on the Toronto Stock Exchange (TSX). We comply with corporate governance requirements that apply to TSX-listed companies and BC issuers including those of the TSX, the Canadian Securities Regulations, and applicable provincial regulations. 

Interfor is guided by strong principles and committed to the long-term interests of shareholders, customers, and employees. The following policies and guidelines support these values and form the governance framework for our Company.   

Risk Management 

A report on company-wide material risks is reviewed by our senior executives and the Audit Committee of the Board on a quarterly basis. Annually, senior leaders throughout the Company contribute updates to a register of risks that have been identified as material to our business. These are reported to the Board and inform our risk mitigation strategies. 

Responsibility for managing each category of risks on this register resides with the executive who leads the relevant function:  

  • The EVP & CFO is responsible for managing financial and information technology risks; 
  • The EVP, Canadian Operations is responsible for managing Canadian operational risks; 
  • The EVP, US Operations is responsible for managing US operational risks; 
  • The SVP, Human Resources is responsible for managing human resources risks; 
  • The SVP, Sales & Marketing is responsible for managing sales and marketing risks; and 
  • The General Counsel is responsible for managing litigation, regulatory and compliance risks.  

The Audit Committee of our Board has oversight of information systems security risk exposure, and senior leadership provides a quarterly update. We have an information security governance council that monitors monthly reporting and meets quarterly to evaluate initiatives in place for managing information security risk, including:    

  • Implementing best practices for data protection, network security, monitoring and alerts; 
  • Regular cybersecurity risk awareness education programs for employees (including training webinars and phishing campaigns); 
  • Incident response and business continuity plans; and 
  • Annual third-party security maturity assessments, rating targets and action plans for continuous improvement. 

Political Contributions 

Political contributions made on behalf of Interfor are governed by our Code of Conduct & Ethics. They must comply with all applicable laws for the relevant jurisdiction and must be approved in advance by either our CEO or senior management. To review Interfor’s political contributions, please visit our Sustainability Report.   

REFERENCES & METHODOLOGY 

We are committed to transparency in our reported metrics and continuous improvement of our methodology. Download our References & Methodology document.